Terms & Conditions
Last Updated: 12/12/2025
Welcome to A Plus Mart BD. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing, browsing, or making a purchase from our website, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue using our website.
1. Definitions
- “Website” refers to A Plus Mart BD and all its pages.
- “We / Us / Our” refers to A Plus Mart BD.
- “User / Customer / You” refers to anyone accessing or using the website.
- “Products” refers to all items listed for sale on our website.
2. Eligibility to Use
- You must be at least 18 years old to place an order on our website.
- By using this website, you confirm that all information provided by you is accurate, complete, and up to date.
3. Account Registration
- Creating an account is optional but recommended for a better shopping experience.
- You are responsible for maintaining the confidentiality of your login credentials.
- We reserve the right to suspend or terminate accounts found to be providing false information or engaging in fraudulent activity.
4. Product Information & Availability
- We strive to display accurate product descriptions, images, prices, and availability.
- Colors and appearance may vary due to device screen differences.
- Product availability is subject to change without notice.
- We reserve the right to limit quantities or discontinue any product at any time.
5. Pricing & Payment
- All prices are displayed in Bangladeshi Taka (BDT) unless stated otherwise.
- Prices may change without prior notice.
- Payment methods may include bKash, Nagad, bank transfer, cards, or other available gateways.
- A Plus Mart BD does not store sensitive payment information.
6. Order Confirmation & Acceptance
- Placing an order does not guarantee acceptance.
- We reserve the right to cancel or refuse any order due to:
- Product unavailability
- Pricing or listing errors
- Suspicious or fraudulent activity
- Order confirmation is sent via SMS, email, or WhatsApp.
7. Shipping & Delivery
- Delivery timelines are estimates and may vary due to location, courier delays, or unforeseen circumstances.
- We are not responsible for delays caused by courier services, natural disasters, strikes, or force majeure events.
- Delivery charges (if any) will be clearly mentioned during checkout.
8. Returns, Refunds & Replacements
Returns, refunds, and replacements are governed by our Refund & Return Policy. By placing an order, you agree to comply with the terms stated in that policy.
9. Order Cancellation
- Orders can be canceled before dispatch only.
- Once dispatched, orders cannot be canceled.
- Refunds for approved cancellations will be processed according to our Refund Policy.
10. User Responsibilities
- Do not use the website for illegal or unauthorized purposes
- Do not attempt to hack, disrupt, or damage the website
- Do not submit false information or impersonate another person
- Do not abuse return, refund, or promotional systems
11. Intellectual Property Rights
All website content including logos, images, text, designs, and graphics are the property of A Plus Mart BD. Unauthorized copying, reproduction, or commercial use is strictly prohibited.
12. Limitation of Liability
A Plus Mart BD shall not be liable for indirect, incidental, or consequential damages. Our maximum liability shall not exceed the amount paid by the customer for the product.
13. Indemnification
You agree to indemnify and hold harmless A Plus Mart BD from any claims, damages, losses, or legal expenses arising from your misuse of the website or violation of these Terms & Conditions.
14. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites.
15. Force Majeure
We shall not be responsible for failure or delay in performance due to events beyond our reasonable control, including natural disasters, government actions, strikes, or technical failures.
16. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by the laws of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of Bangladeshi courts.
17. Termination of Service
We reserve the right to terminate or suspend access to our website without prior notice if these Terms & Conditions are violated.
18. Changes to Terms & Conditions
We may update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.
19. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
- Email: info@aplusmartbd.com
- Phone: +8801635347489
By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
